Archives

What The Candidate Experience Really Looks Like

I write a lot about candidate experience, because employers can’t get enough of this stuff. Me, on the other hand, really wish we could stop just saying shit that’s common sense and treating it like some sort of breakthrough best practice. “The longer your job application process is online, the fewer people are going to finish it” […]

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How Many Licks Does It Take To Get To The Center of Social?

Hootsuite, a high growth, high tech employer based in Vancouver has emerged as one of the most widely used social business platforms on the market. Its enterprise social monitoring and publishing tools have fueled the company’s explosive growth from bootstrap to big brand, from start-up to social success story. In under four years, Hootsuite has […]

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Smart Phones, Dumb Recruiters.

While candidate experience is largely seen in the strategic and process purview, and mobile tends to be seen largely through the lens of recruiting technology, the fact remains that making a meaningful change to candidate experience means first making a meaningful change to their mobile experience. As outlined in previous posts, customers are consumers, and […]

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Frienemies With Benefits: How HR Ruins Recruiting

One of the hottest of hot button issues in human capital these days seems to be the categorization of the recruiting function and whether or not it belongs in HR in the first place. It may seem superficially pithy, but it’s a dialogue with drastic ramifications for the future of both recruiting and candidate engagement. […]

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Big Data, Small Minds: The Real Math Problem in Recruiting

Every time I hear someone talk about anything involving stupid, specious concepts in recruiting, which is to say pretty much the entire response to that “join the conversation” cliché in our little industry, I get a little nauseous. I’m no etymologist, but I’m pretty sure if you can’t define a buzzword without using another buzzword, […]

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Pity The Tool: The Limitations of HR Technology

If you think about the myriad steps required in full cycle recruiting, the fact that we’re so focused on that very small slice of stuff that happens before a candidate even actually applies underscores how much of the talent acquisition conversation seems misplaced. In fact, until a candidate is actually captured in an ATS (or […]

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Candidate Experience: Rage Against the Machines

We talk a lot about the marketing and recruiting overlap in our industry, a discussion that’s largely theoretical – like almost every trending topic in an industry desperately searching for professional validation. If you’re one of those talent practitioners still denying the fact that recruiting and marketing have become more or less indistinguishable need to […]

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Fashion Faux Pas: Funkyzeit Mit HR

If you’ve seen me at a conference, this is going to be hard to imagine.  But when I was immersed in the world of Fortune 50 HR departments, the professional equivalent of a home ec class, I thought the best way to fit into a world where I was an obvious interloper was by simply […]

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Communicative Diseases: Why We Suck At Engagement

The direct connection between disengaged workers and a disengaged recruiting process, where applicants continue to get sucked into the “black hole” of communication and even candidates in process are often left wondering where they stand in the search, should be obvious. So too should the fact that improving the candidate experience is inextricably intertwined with […]

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Why Candidate Experience Is More Than Another BS Buzzword

There are a ton of meaningless buzzwords that get tossed out in the weird little world that is talent acquisition content marketing. “Talent communities,” for example, or “big data” or “diversity” are all pretty meaningless concepts that for some reason, people choose to make mountains of cash out of what are proverbial miniscule molehills at […]

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